Edrian Aparri

Background

About Edrian Aparri

I am an experienced customer service professional with a passion for helping people and looking for ways to provide the best possible service. I have a track record of success in resolving customer issues and inquiries. I am extremely organized and efficient. I take initiative and take pride in my work. I am excellent at multitasking and I am detail-oriented. I thrive in a fast-paced environment and I am a quick learner. I have an in-depth understanding of customer service and the importance of maintaining a positive relationship with clients. I have excellent written and verbal communication skills and I am able to handle difficult conversations with customers in a calm and professional manner. I am comfortable using multiple applications and programs such as Microsoft Office, CRM software, and customer service platforms. Aside from the above knowledge and skills, I am willing to continuously learn and undergo any training to do my work efficiently. I hold myself to a high standard of exemplary service-providing not only fantastic results but complete honesty, loyalty, and a strong work ethic as well. I am looking forward to offer my skills and experience to a customer-focused organization!