Edson Lonetta

Background

About Edson Lonetta

Dedicated and results-oriented Contents Coordinator and Estimator at Platinum Pro-Claim Restoration with over 2 years and 5 months of experience. Based in Richmond, British Columbia, I operate in a hybrid work environment and possess a robust skill set in handling various responsibilities. In my role, I collaborate closely with adjusters, utilizing the Encircle program and Xactimate/XactAnalysis software to ensure seamless communication and effective issue resolution. My expertise extends to on-site visits for comprehensive data collection, allowing for accurate contents estimates, packing, move-out, move-back, and reset activities. I have successfully estimated projects with values reaching up to showcasing my proficiency in utilizing Xactimate for entering sketches and scopes. My commitment to excellence is evident in my role, where I create final invoices using both Xactimate and traditional methods. I meticulously check for accuracy, ensuring strict adherence to company policies. I actively maintain and update the Non-Restorable (NR) list for precision and have contributed to the development and optimization of templates for streamlined processes, focusing on efficiency to enhance overall productivity. Beyond estimating responsibilities, I actively engage in warehouse inventory management, providing crucial support to the Contents Coordinator and Contents Manager. I seamlessly cover the dispatch role when necessary, ensuring smooth communication during coverage periods. My commitment to timely submissions is evident in my proactive follow-up with sub-trades. Equipped with a robust set of skills, including proficiency in Xactimate, Encircle, and office administration, I consistently drive high performance and contribute to the success of the Flood and Contents teams. My proactive approach and ability to maintain effective communication throughout the invoicing process, along with a keen eye for examining the total invoiced amount for the month, demonstrate my commitment to achieving organizational goals. In addition to my professional competencies, I possess strong interpersonal skills and a proactive drive, making me an asset to any team. My commitment to delivering results and driving efficiency is complemented by my on-call schedule availability for Flood and Contents teams, showcasing a high level of dedication to the role and organization.