Edvin Chuchulj

Background

About Edvin Chuchulj

Provide oversight to existing team members for the collection, organization, analysis, measurement, evaluation and reporting of T&L activities (e.g. performance metrics, SLAs, scorecards, cost models, accruals, payments, rate updates, etc.)Plan, coordinate and supervise the T&L activities as per agreed Service catalogueOrganize the work of the existing team in planning and managing logistics, warehouse and capacity planning / schedulingDirect and monitor the track and trace process of order cycleLiaise and negotiate with carriers on spot basisResolve any arising problems or complaints. Works within defined processes to determine root causes for noncompliance and recommend changes for improvementCoordinate claims settlement with other functions and resolves straightforward carrier-related customer rejections and incidents, as well as claim recovery. Assist the Warehouse team in the preparation of the Inbound and Outbound Warehouse schedulesPro-actively participate in our Carrier Management programme to share knowledge and to help ensure KPI metrics are on targetDevelop and issue Imports operating schedules for warehouse groupsManaging daily operations through the TMS (Transport Management System)Co-ordination and planning of daily/weekly shipmentsPlanning and booking carriage through our carrier baseMaintaining records, filing and general administration duties. Excellent communication skills with the ability to communicate effectively across multiple groups, including warehouse teams and IT teamsAbility to work in a team environment and deliver results under reasonable stressDetail-oriented with solid written, oral, and interpersonal communication skillsStrong organizational skills. Able to multi-task' and solve problems in a timely mannerAbility to multi-task with high attention to detailStrong interpersonal skillsExcellent analytical, problem solving and organizational skillsStrong communication and customer service skillsMeticulous attention to detail and follow throughStrong written and verbal communication skills.