Edward Heard

Background

About Edward Heard

Self motivated, hard working and highly adaptable to changing and challenging environments. I am an experienced business leader with 25+ years accumulated learning across a diverse range of roles in software development, implementation support, third-party product integration, Project Management and team leading. For the last 17+ years I have worked in the UK Payment services sector at various Fintech’s (large and small) in a number of delivery orientated positions. In each of these the focus has been on developing or integrating varied and unique payment capture models - card payment solutions, bank transfer models and a variety of emerging Alternative Payment methods. I have always strived to learn new skills and embrace new experiences. Starting as a Software Developer I eventually moved into team leadership and Project Management. Ultimately this has led to larger leadership roles including that of Delivery Director for a large new breed fintech and most recently as a Product Manager for an organisation offering Foreign Exchange services to NGO’s, major banks and financial institutions requiring exotic currency payments to non-traditional geographies. Key Skills & Competencies • Team leading. Recruiting, building and leading teams of multi-disciplined individuals. • Project Management. Proven communicator across business and customer boundaries. • Project Management. Effective management of stakeholders across organization functions. • Alternative Payment Methods – 3rd Party system Integration • Online Card Payments & Acquiring • Foreign Exchange, FIX protocols • International Banking payments & networks (SWIFT, ACH, SEPA, ISO20022) • Understanding E-Commerce – Product, Risk, Compliance, Pricing, Legal • Customer engagement experience – Integration Support • Prince 2 practitioner • Agile and traditional software development methodologies • 12+ years commercial software development experience (C++/Java etc)