Edward Hearne
Desktop Support Analyst at University Of Victoria
Based in Victoria, Canada
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Seniority
Staff
Department
Information Technology
Location
Victoria
Industry
Higher Education
Company size
6.5K
Contact information
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e•••••••@uvic.ca
Phone
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Background
About Edward Hearne
I am a results oriented IT professional with over 20 years of experience, both in end user support and back end server and infrastructure design, installation, administration and management. I very much enjoy a challenge, particularly when it comes to resolving complex IT problems. While I don't give up easily, I also know when and how to get help from specialists or the world wide IT community. I'm always looking for new things to learn, whether it is a new technology, or just new or better ways to use existing technologies within my organization. Specialties: Windows Server installation, administration and management, Active Directory management and support (including creation and management of GPOs), Azure cloud resource installation, configuration and supportAzure DevOps configuration and administrationWebsite configuration and support (Azure webapps, IIS, LAMP stack, etc)Exchange server installation and management, Virtualization using VMWare VSphere and ESXi, CRM installation and supportSharepoint 2007 supportWindows 10 (and all previous versions)Office 2016 (and all previous versions) Batch and powershell scriptingExtensive hands on technical support and problem solving (Both hardware and software; in person and over the phone to regional staff),
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