Edward Jones
Business Process Analyst at Moorepay
Based in Stockport, United Kingdom
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Seniority
Staff
Department
General Business & Management
Location
Stockport
Industry
IT Services and IT Consulting
Company size
397
Contact information
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e•••••••@moorepay.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Edward Jones
Customer focused Continuous Improvement Specialist with 19 years of experience in the telecoms industry, specialising in root cause analysis, Agile methodologies, and process optimisation. Proven track record of driving business transformation through customer experience enhancements, process streamlining, and the creation of sustainable solutions. Expertise in customer order management, people management, process governance, and continuous improvement initiatives. Strong relationship-building and stakeholder management skills, with the ability to engage and influence internal and external stakeholders to achieve shared goals. Adept at leading cross-functional teams, delivering cost-effective solutions, and driving measurable business improvements to benefit both the customer and the organisation.
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