Edward Lee
Sr Partner Success Manager at Red Hat
Based in Toronto, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Toronto
Industry
Software Development
Company size
19K
Contact information
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e•••••••@redhat.com
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Background
About Edward Lee
The primary function of a PSM at Red Hat is to serve as a trusted adviser for our Partners by helping them achieve successful adoption of our products and maximizing the value realized from our Red Hat product subscriptions. I aim to provide the best proactive engagements with our Partners, and strong cross-functional collaboration across all divisions within Red Hat to achieve the successful adoption of our technologies and platforms as defined by our Partners. This mind-set allows me to cultivate solid relationships and boost satisfaction to make their experience with our subscription based business model an easy and joyful engagement. Responsibilities include, the onboarding, supporting, services, adoption, advocacy, retention, and delivery of outcomes in the form of renewals and incremental sales.
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