Edward Lin
Support Manager at Shiji Group
Based in Singapore, Singapore
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Seniority
Manager
Department
Customer/Client Service
Location
Singapore
Industry
Software Development
Company size
1.4K
Contact information
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e•••••••@shijigroup.com
Phone
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Background
About Edward Lin
I have over 10 years of experience in IT support, mainly focused on POS systems and hospitality tech. In my current role as Support Manager at Shiji Group, I lead a team that handles daily support operations, major incidents, and ongoing improvements. I work closely with both customers and internal teams to make sure issues are solved quickly and service quality stays high. Throughout my career, I’ve been hands-on with technical support, project rollouts, and training—both in Singapore and across the APAC region. I enjoy helping teams grow, solving problems efficiently, and building strong relationships with clients. I believe these experiences make me a strong fit for roles that require both technical know-how and people skills.
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