Edward Lujan
Service Director Lexus of Woodland Hills at Lexus Of Woodland Hills
Based in Los Angeles, United States
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Seniority
Other
Department
Other
Location
Los Angeles
Industry
Motor Vehicle Manufacturing
Company size
38
Contact information
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e•••••••@lexusofwoodlandhills.com
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Background
About Edward Lujan
As the Shop Manager at Northridge Toyota, I have over 30 years of experience in the automotive industry, with certifications as a L1 Advanced Level Specialist and an ASE Master Technician. I am an expert in vehicles, document management systems (DMS), and service centers, and I have a proven track record of delivering high-quality and efficient service to customers and dealerships.My mission is to mentor, lead, and set the example for my team of technicians, service consultants, and shop foremen. I am responsible for overseeing all aspects of the service department, from dispatching work orders and diagnosing malfunctions, to verifying and correcting repair order documentation and ensuring compliance with factory standards and policies. I also work closely with factory representatives, maintain and repair shop equipment, and keep abreast of all technical procedures and bulletins. I take pride in my work and strive to exceed customer expectations and satisfaction.
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