Edward MacMillan

Background

About Edward MacMillan

Executive Summary With over 25 years in IT operations, support, and sales, I guide organizations in leveraging technology solutions tailored to their specific business needs. As Director of Sales & Marketing at IMS Solutions Group, I lead customer acquisition and growth strategies while overseeing revenue management, forecasting, and team development across our Southeast and Midwest markets. My expertise spans AI integration, cloud services, cybersecurity, managed support, and network infrastructure. I excel at building and motivating high-performance teams that consistently deliver exceptional results. Throughout my career, I've demonstrated success in service excellence, process improvement, and organizational leadership across diverse IT domains. My experience includes managing technical support operations, sales teams, call centers, and marketing initiatives. I bring valuable expertise in merger and acquisition integration, vendor relationship management, and leading multicultural teams. My core mission remains constant: empowering both clients and colleagues with innovative IT solutions that drive meaningful business outcomes.