Edward Sheldon
Pc Support Specialist at The Buffalo News
Based in Buffalo, United States
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Seniority
Staff
Department
Information Technology
Location
Buffalo
Industry
Newspaper Publishing
Company size
450
Contact information
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e•••••••@buffalonews.com
Phone
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Background
About Edward Sheldon
Skilled and detail oriented IT support professional with extensive experience providing escalated support in various settings including corporate and healthcare environments. Known for the ability to multi-task, prioritize and adapt quickly to changes as well as collaborate with others to solve complex problems. Excellent communicator, troubleshooter and problem solver with demonstrated ability to complete assignments and projects in a timely manner. Dedicated to providing excellent customer service and always looking for ways to add value to a team and organization. KEY SKILLS Network+ Certification | A+ Certification | ServiceNow Software | Training | Active Directory | Remote Log-in using Bomgar | Microsoft Windows | Microsoft Office and Office 365 | Google G Suite | Microsoft Deployment Toolkit (MDT)| Symantec Endpoint Encryption | Data Analysis | Documentation Control | Quality Control
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