Edwill Jonas
Client Service Representative at Sanlam
Based in City of Cape Town, South Africa
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Seniority
Staff
Department
Customer/Client Service
Location
City of Cape Town
Industry
Financial Services
Company size
20K
Contact information
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e•••••••@sanlam.co.za
Phone
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Background
About Edwill Jonas
During my 12 years in the client contact centre I have been actively involved in general and complex activities. I try to always keep up-to- date with legislative changes i.e. Treating customers fairly. I have steadily progressed from a Junior Process Assistant in 2004 to Values PA2 to Client Service Representative. This has enabled me to develop capabilities in time management, interpersonal skills and communication, the ability to thrive under pressure, living the organisation values: honesty, integrity and respect. I have recently completed 3 short courses related to BPO, Quality assessments and moderation of assessments. I believe that I am more than ready to make a positive contribution to your department.
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