Edwin Arifianto
Head of Customer Relationship Management at Sinar Mas Land
Based in Indonesia
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Seniority
Director
Department
Customer/Client Service
Location
Indonesia
Industry
Real Estate
Company size
3.1K
Contact information
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e•••••••@sinarmasland.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Edwin Arifianto
I am a professional in the field of digital communication, operations excellence, and customer experience- Design, Create, and Managed the first loyalty program in Indonesia Property Industry: Sinar Mas Land Precious - Awarded as one of the best operation manager in Asia Pacific by Contact Center World Association - 7+ years of experiences in banking and retail industry equipped with skills on Lean Six Sigma, People Management, Risk, UI/UX, and Business Analysis- Certified BARA Risk Management Level 2 - Certified ISO Quality Management by SGS - 1-year full intensive training Officer Development Program of Bank Mandiri and awarded as Rank #1 Best Graduate in the cohort.
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