Edwin Cortes
Director of Service Delivery at Modern It
Based in Mexico City, Mexico
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Seniority
Director
Department
Operations
Location
Mexico City
Industry
IT Services and IT Consulting
Company size
42
Contact information
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e•••••••@amcmodernit.com
Phone
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Background
About Edwin Cortes
Results-driven IT Service Delivery leader with 16 years of experience managing global infrastructure teams and driving operational excellence. Expertise in ITSM, financial management, and stakeholder engagement across retail, manufacturing, and healthcare industries. Proven ability to optimize service delivery, ensure system availability, and align IT operations with business objectives. Adept at leading high-performance teams, managing large-scale IT projects, and implementing best practices to enhance efficiency and service quality.
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