Edwin Dsouza
Support Engineer at Vmware
Based in Pune, India
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Seniority
Staff
Department
Information Technology
Location
Pune
Industry
Software Development
Company size
12K
Contact information
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e•••••••@vmware.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Edwin Dsouza
Working on tool BMC remedy • Handling priority issues, coordinating with the support team to resolve priority issues. • Handling HRT(High Risk Termination) and working on E support tickets and maintaining calls and chats volumes. • Mentoring new piers, handling process training and providing support on the floor. • Working on projects for process improvements.
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