Edwin Fernandes

Background

About Edwin Fernandes

15+ years of widespread experience with collective knowledge of Customer Service, Supply Chain, Retail and E-commerce operations, have been associated with brands like eBay, Aramex, Arvato, Mypacco & Daniel Wellington [Swedish Leading Affordable Luxury & Accessory brand]. I have a postgraduate degree in Supply Chain Management from Welingkar Institute of Management and certifications of Lean Six Sigma green belt as well as IATA DGR certification. My core competencies include warehouse management, process improvement, problem solving, vendor management, supplied relationship, customer service, and key account management. I have successfully set up and managed third-party customer service operations, negotiated with vendors, suppliers and logistic partners, implemented technology-driven projects, and ensured legal metrology compliance and sustainability goals. I have also contributed to the development and execution of e-commerce business models, processes, and solutions, and participated in international projects in Morocco and Turkey. I am passionate about optimizing logistics and distribution, streamlining operations for efficiency, and delivering value to customers and stakeholders.