Edwin Villa

Background

About Edwin Villa

With over 14 years of work experience in various industries, I have developed a diverse set of competencies in public relations, marketing, process development, strategic planning, and human resources. My mission is to create and implement innovative solutions that enhance customer satisfaction, operational efficiency, and organizational growth. As the Management Director at OLIVO, a leading company in the food production and health services sector, I am committed to fostering the autonomy of processes and the quality of services in different areas. I also value collaboration, diversity, and learning, and I aim to bring these perspectives and experiences to the team. In my most recent role, I developed the customer care and operation protocols for OLIVO, which resulted in increased productivity, profitability, and loyalty. I also oversaw the marketing and public relations strategies, which involved creating and managing campaigns, events, partnerships, and media relations. Additionally, I was responsible for the human resources and administration functions, which included hiring, training, evaluating, and motivating staff, as well as managing budgets, contracts, and policies. Some of the skills that I used and improved in this role are events, film acting, and plays, which helped me to communicate effectively, creatively, and persuasively with various audiences and stakeholders.