Efren Cruz
Senior Operations Manager at Intouchcx
Based in Quezon City, Philippines
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Seniority
Manager
Department
Operations
Location
Quezon City
Industry
Outsourcing and Offshoring Consulting
Company size
12K
Contact information
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e•••••••@intouchcx.com
Phone
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Background
About Efren Cruz
With over a decade of experience in the BPO industry and more than five years in leadership roles, I bring a wealth of knowledge and skills to my new journey as a Virtual Assistant. As a former Operations Manager, I have successfully led teams, managed high-level client visits, and facilitated key business reviews. My strong foundation in executive support, calendar management, and task coordination ensures that I can handle a wide range of administrative responsibilities efficiently. Core Skills: • Leadership and team management • Executive support and calendar management • Task coordination and project management • Financial auditing and payment tracking • Tools proficiency: Canva, Google Suites, Slack, Microsoft Office, Zoom • Client relationship management
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