Seniority
Staff
Department
Other
Location
Canada
Industry
Banking
Company size
105K
Contact information
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e•••••••@td.com
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Background
About Eijaz Ali
I have experence of more than 15 years as Customer-focused and deadline-driven Customer Care Professional with skills in identifying customer needs, resolving customer issues, presenting new products and supporting exceptional customer service. As part of the Amex Call Centre, gained valuable skills in meeting challenging call metrics such as response time, customer satisfaction, limited escalations, and successful call completion rates. I have also gained leadership skills being a Quality/Compliance and Social Lead, and was a part of Subject Matter Expert Team. My objective is to leverage experience providing exceptional customer service to attain a role as a Customer Service or Customer Relations Professional where I can contribute to company growth, customer satisfaction, and success.
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