Eileen Tan

Background

About Eileen Tan

Degree in Computing (Major in Systems Development), PMP and ITIL 4 Managing Professional certified. Experienced in Corporate IT, MIS, Financial, Purchasing, HR, Project, Education and Banking domains. 14+ years of Service Operations experience as IT Major Incident and Problem Manager; 7 years of people, project and production support management experience as Team Manager, Service Delivery Manager and Project Manager in local and global end-user environment; 7 years of technical hands-on experience as UNIX C++ Programmer, Web-based Application Developer, Oracle Financial and Purchasing implementation and support, Oracle DBA, UNIX Systems Administrator, Level 2 and Level 3 Application Support Analyst. A competent, independent, positive and proactive IT Executive with extensive years of hands-on technical and management experience in Banking, Government and Multinational Corporation (MNC) environment. Possesses excellent interpersonal, communication and problem-solving skills with experience in major incident management and governance, 24x7 mission critical operational support and project management. Enjoys being part of, as well as managing, coaching and building a competent team. Thrives in challenging and fast-paced working environment.