Ekta Hedau

Background

About Ekta Hedau

I am a results-oriented professional with diverse experience in inside sales, customer relationship management, and business development, having worked in both the EdTech and automobile industries. My background has equipped me with strong skills in driving business growth, managing customer accounts, and overseeing product management processes. I am passionate about leveraging my skills to enhance customer experiences and contribute to business success. Career Objective I am seeking an opportunity where I can apply my expertise to help an organization grow and achieve its strategic objectives. I am committed to continuous learning and professional development, and I am eager to contribute to a dynamic team focused on innovation and sustainable business growth. Key Skills * Inside Sales & Business Development * Customer Relationship Management * Product Management * Business Analysis & Documentation * Microsoft Office Suite: Advanced proficiency in PowerPoint, Word * Communication Skills * Market Research and Analysis * Adaptability * Relationship Building Certifications 1. International Business Certification, University of New Mexico 2. Preparing to Manage Human Resources, University of Minnesota 3. Business Opportunities and Risks in a Globalized Economy, Reinventing Higher Education 4. Global Entrepreneurship Summit 2022, IIT Kharagpur Professional Experience * Business Development Trainee – EdTech Company In this role, I contributed to business development efforts by supporting lead connection, conducting market research, and assisting in sales strategy execution to drive company growth.* Customer Relationship Manager – Automobile Company I managed key customer accounts, provided ongoing support, and collaborated with cross-functional teams to enhance customer satisfaction, loyalty, and retention. With a strong foundation in business development, customer management, and product strategy, I am eager to bring my skills to a new challenge where I can continue to grow professionally and contribute to the success of the organization. Contact Information Feel free to reach out via LinkedIn or contact me directly at: Email: ektahedau123@gmail.com