Elaine Mathews

Background

About Elaine Mathews

Manage multi-channels of communication i.e. Inbound Patient Portal calls, Online Patient Portal Chat, Virtual Visits • Experience in onboarding/piloting new projects, software and workflows • Familiar with implementation of Population Health • Well rounded background in call centers, healthcare, insurance, operations, administration, employee relations, real estate and banking • Detail-oriented with excellent verbal, written and interpersonal communication skills • Time management • Consider efficiency, planning and accountability very important • A problem-solver with the ability to work both independently and in a team setting; • Proven leadership experience setting strategic direction and influencing change that resulted in measurable positive outcomes. • Proven strong leadership skills managing high performance teams.