Elba Watson
Program Coordinator at Richard Heath & Associates, Inc. Rha
Based in Kennett, United States
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Seniority
Staff
Department
Operations
Location
Kennett
Industry
Environmental Services
Company size
258
Contact information
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e•••••••@rhainc.com
Phone
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Background
About Elba Watson
Developed and updated policies and procedures to help structure the organization development for departmental structures of a startup Software-as-a-Service technology company- Developed Learning Management Systems, effective learning techniques with online learning- Provided coaching, feedback, and growing individual team members- Aligned training outcomes with organizations objectives and goals to support growth by creating and implementing training procedures- Provided direct support to training developers, instructional designers, and other support teams- Experienced in execution, organization, and oversight of projects ranging inception to final deliverable- Managed CRM software to develop inbound marketing, sales, and customer success workflows- Utilized PM software development and collaboration tools to manage completed product tasks, organize client requirements, manage time, budget, and scope contracts, and other project work required- Oversaw multiple projects simultaneously while ensuring company resources relating to contracts were properly administered- Managed revenue, expenses, and external financing to maintain the consistent growth of the business- Researched companies and their services to fit the needs of the company- Maintained a clear direction for the company and while ensuring it stays on track to achieve its strategic goals- Coordinated team members and processes to ensure tasks and/or projects are done on time to produce desired results- Verified process approval to manage changes in project scope, schedule, and costs- Measured project performance using appropriate systems, tools, and techniques- Managed the relationship with the client and all stakeholders- Performed risk management to minimize project risks- Created and maintained comprehensive project documentation- Planned, created, and maintained work systems within the company- Developed reports, documents, and presentations.
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