Elena Brown
Program Manager at Leidos
Based in Roanoke, United States
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Seniority
Manager
Department
General Business & Management
Location
Roanoke
Industry
Defense and Space Manufacturing
Company size
37K
Contact information
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e•••••••@leidos.com
Phone
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Background
About Elena Brown
Accomplished Program Manager with a combined 23 years’ experience delivering IT and Software Support services from Fortune 500 to small global organizations and government agencies. Applied experience deploying processes ensuring quality and efficient global customer service delivery. Enterprise Application Owner experienced in selection criteria, vendor management, requirements gathering, managing quality assurance and streamlined global deployment.Skill Summary:Program Management: Contract Management, Customer Relationship Management, Financial OversightOperational Leadership: Strategic/Tactical Planning, Process Analysis/Facilitation, Team Building/Mentoring. Customer Relationships & PresentationsProject Management: Enterprise Software Adoption/Implementation, Budget, Timeline, and Resource Management, System Migration/Integration, Knowledge Management ImplementationProject Roles: ServiceNow ITSM Platform, Oracle Service Cloud System Administrator, Requirements Analysis, Project Scheduling & Communication, Software System Design/QA/Go-live/Support, Global Training Delivery
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