Elena Vittori
Customer Service Representative at Gxo Logistics, Inc
Based in Richmond, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Richmond
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
32K
Contact information
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e•••••••@gxo.com
Phone
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Background
About Elena Vittori
20+ YEARS OF DETAIL-DRIVEN, SOLUTIONS-FOCUSED ADMINISTRATIVE EXCELLENCE Leveraging extensive corporate and government experience in administration, logistics, compliance, records, and training, I excel at resolving complex issues calmly and precisely, thriving under pressure to deliver efficient, high-impact, compliant solutions. GXO LOGISTICS | Administrative, Logistics, and Compliance Coordinator | Customer Service Representative I advanced after completing the “Grow at GXO” leadership program, serving as a key liaison between our customer's teams, the transportation management service, carriers, and brokers to promptly resolve scheduling and transportation issues. Ensure 100% compliance with internal policies and external regulations while coordinating domestic and Canadian logistics operations and streamlining shipping workflows. Enhance operational efficiency by standardizing reporting, supporting onboarding and HR coordination, and fostering smooth, cost-effective team collaboration. WEST VIRGINIA DIVISION OF CORRECTIONS | Logistics and Facility Records Supervisor Driven by precision, process improvement, and public service impact, I led a high-performing team managing logistics, records governance, and regulatory compliance. Reduced transfer errors through meticulous interpretation of court orders. Boosted audit readiness by streamlining intake and payroll workflows. 🤝 Strengthened interagency collaboration to fast-track interstate transfer agreements. WEST VIRGINIA LOTTERY COMMISSION | Project Administrator | Table Games Investigator I led audits and investigations in a high-stakes, highly regulated gaming environment, ensuring compliance with state laws and internal controls. Partnered with law enforcement to prevent financial loss by investigating fraud, counterfeit currency, and breaches. Strengthened risk management through detailed reporting supporting regulatory actions and courtroom testimony. EARLY CAREER HIGHLIGHTS G4S LIMITED: Supported site ops by verifying credentials, managing logs, assisting visitors/staff, and handling calls —streamlining workflows and enhancing access control for a secure environment. USAMRIID (WHITESTONE GROUP): Enforced DoD/CDC protocols at a high-security biosafety facility 🧬, managing credentials, badges, alarms, and emergency responses—boosting readiness and control. 🤝 LET’S CONNECT: I welcome connections with professionals passionate about logistics, compliance, operational excellence, and customer service.
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