Elisabetta Gavetti
Cx Manager and Strategist (Ux Cx, Comms Planning Focus) at Vml
Based in Milan, Italy
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Seniority
Other
Department
Other
Location
Milan
Industry
Advertising Services
Company size
34K
Contact information
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e•••••••@vmlyr.com
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Background
About Elisabetta Gavetti
Driven by a passion for user advocacy and a belief in the power of simplicity, I'm a CX Strategist with a strong foundation in UX design. My mission is to create exceptional customer experiences that are both valuable and meaningful. With a background in humanities, I bring a unique perspective to CX, leveraging empathy and user-centered thinking to build meaningful connections. I'm adept at translating user insights into actionable strategies, ensuring that the customer's voice is always at the forefront. Colleagues (usually :)) appreciate me for my problem-solving skills and calm demeanor, and I thrive in collaborative environments, always seeking innovative solutions to complex challenges. Main industries: Food & Beverage; Healthcare; Consumer Electronics; Household Cleaners; Beauty and Cosmetics; Pets; Sport; Retail; Travel; Tobacco; Events. I am glad to have worked or to work with: Boehringer Ingelheim; Nestlé Health Science; Lavazza; Parmigiano Reggiano; ITA Airways; Ferrovie dello Stato; BAT; P&G; STAR; Generali Insurances;(.)
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