Elitsa Stefanova

Senior Analyst, Service Management at Dxc Technology

Based in Sofia, Bulgaria

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Seniority

Staff

Department

Information Technology

Location

Sofia

Industry

IT Services and IT Consulting

Company size

90K

Contact information

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Email

1 credit

e•••••••@dxc.com

Phone

5 credits

+359 ••• •••• ••••

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Background

About Elitsa Stefanova

I am a results-driven professional with extensive experience in quality assurance, data management, and configuration management. I excel in ensuring data accuracy and quality across various platforms, with a proven track record in overseeing comprehensive product validation processes. As a Configuration Manager at DXC Technology, I manage the Configuration Management Database (CMDB), ensure compliance with IT service management standards, and handle technical implementations, data migration, and integration. I provide strategic insights through detailed reporting and metrics. With a strong grasp of ITIL business processes, hands-on experience with ServiceNow and CMDB, and expertise in managing global teams, I am adept at navigating complex systems and driving operational excellence in dynamic environments.

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Elitsa Stefanova Email & Phone Number @ Dxc Technology | Kipplo Discover