Elizabeth Cuffe

Background

About Elizabeth Cuffe

With over five years of experience as a Customer Engagement and Administration professional at Redi Shade, I am passionate about enabling seamless communication with end customers and providing them with the best support possible. I have successfully implemented and integrated Zendesk and Sage X3 for Redi Shade, as well as other previous projects, creating import templates, queries, and training materials for employees using these platforms. As a certified Project Coordinator and CRM Expert, I have skills and knowledge in Zendesk and Sage systems, as well as problem-solving, data management, and workflow optimization. I enjoy solving problems, managing data, and optimizing workflows with these tools. I am also a Co-Founder of 2 Geeks LTD, a freelance photography and mini-vlogging business that offers remote solutions to small businesses for customer success, engagement, and support. My mission is to empower small businesses and customers with remote solutions that enhance their communication and satisfaction.