Elizabeth Hofer

Vice President of Customer Success at Bluecargo

Based in San Diego, United States

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Seniority

Vp

Department

Customer/Client Service

Location

San Diego

Industry

IT Services and IT Consulting

Company size

52

Contact information

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Email

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e•••••••@bluecargo.io

Phone

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Background

About Elizabeth Hofer

While attending the University of Iowa, I landed my first internships in the corporate business world. From Enterprise Rent-A-Car to Anheuser Busch, I got to see what the most successful companies in America look like from the inside out. I got my feet wet in sales and marketing and discovered a true passion of mine through these opportunities. Post-grad, I moved back home to Chicago and started a full-time career in the world of supply chain logistics. It was an industry I knew absolutely nothing about, but it became my home for 5 years. I learned to love and thrive in the world of customer operations. Eventually, I moved with Coyote Logistics to Denver, Colorado. I was given the responsibility to build and develop their first business development operations team from scratch. I lead a team of ten, oversaw 50 customers, and managed 10.5M quarterly revenue. After 5 years in the supply chain world, I was ready to experience other industries and took an opportunity in consulting. As the VP of Revenue Operations for Sales BQ, I spent 2 years working with 15 different companies. I would audit their current processes, craft a GAP analysis, and help them create the necessary infrastructure for their sales organization. From building sales playbooks to conducting tech stack audits to handling implementations and training; I loved helping our clients become as efficient as possible so that they could profitably drive more revenue each day. Today, I am the Director of Customer Success at Flock Frieght. This time around, I'm working on (not in) the logistics industry. We are changing how freight moves by using some serious technology to disrupt and reimagine the freight industry.

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