Ellen Castillo

Background

About Ellen Castillo

Exceptional communicator with deep knowledge of the medical field including healthcare processes & strategies, clinical care settings/operation, regulations and compliance. Natural talent for bonding with others and building trust. Devoted patient advocate and educator. SKILLS & ACCOMPLISHMENTS Analytical Skills / Compliance: Ensured financial due diligence analyzing complex medical criteria & insurance processes Reduced financial costs for health insurance companies and decreased soft savings 80-90% Advanced Communications / Building Relationships: Gained trust in all work-related environments; established buy-in to engage others and promote positive change; collaborated in all roles with colleagues & management to achieve common goals Facilitation Expertise / Presentation Skills: Managed classroom activities, facilitated dynamic presentations, and built strong rapport Enhanced learning by communicating first-hand experiences to explain medical topics and demonstrate concepts Nursing Skills / Healthcare Operations & Processes: Worked in varied hospital settings from a large 40-bed unit requiring in-depth cardiac knowledge and standardized cardiac care to treating and stabilizing oncology patients Key member of Electronic Medical Record (EMR) Implementation Committee and Chairperson of Unit Committees MEDICAL AREAS OF EXPERTISE: Cardiology | Oncology | ICU | Orthopedic | Trauma |Telemetry | Medical- Surgical | Open Heart Step Down | Standardized Care Management | Regulatory Requirements | URAC | EMR RELATED EXPERTISE & SKILL AREAS: Clinical Leadership | Problem Solving |Analysis | Decision Making | Training | Teamwork | Advanced Communication | Negotiations | Flexibility | Building Strong Relationships | Case Management | Health Insurance