Ellen Kearns
Customer Engagement Architect at Stitch.Net
Based in Sydney, Australia
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Seniority
Other
Department
Other
Location
Sydney
Industry
Technology; Information and Internet
Company size
10
Contact information
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e•••••••@stitch.net
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Background
About Ellen Kearns
I’m a people-first leader with over a decade of experience in SaaS, customer success, and stakeholder management. Known for authenticity, emotional intelligence, and a deep commitment to team growth, I most recently led Adobe Advertising’s APAC Customer Success team; driving operational excellence, scalable onboarding, and award-winning service. I was honoured with Adobe’s regional “Be Genuine” award for championing disability inclusion, and throughout my career, I’ve gravitated toward initiatives that build connection, capability, and belonging, whether mentoring across regions, improving service delivery frameworks, or founding the ANZ Disability Employee Network. With formal studies in psychology and DEI, I’m passionate about shaping inclusive cultures and enabling high-performing teams that deliver both customer and business impact. My focus is now on people leadership roles where I can amplify underrepresented voices, strengthen customer engagement, and help individuals and teams thrive.
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