Ellen Krueger

Background

About Ellen Krueger

As an experienced professional with expertise in data analytics, instructional design, technical support, and project management, I am dedicated to providing exceptional customer service and individualized training to learners with diverse backgrounds and learning styles. With a strong track record of creating effective training materials and managing complex projects, I am confident in my ability to make a positive impact on any organization. My skills include data analytics and reporting, instructional design and training delivery, problem-solving and critical thinking, technical and diagnostic support, individualized and group training, customer service and relationship building, project management, experience in Excel and Access, and dynamic presentations and communication. My past experience includes roles such as Product Application Customer Experience Representative, Training and Support Specialist, Life New Business Associate, and Individual Investment Specialist. I hold a Data Analytics Certificate and a Database Certificate from Des Moines Area Community College, as well as a Bachelor of Arts in Mathematics Teaching from the University of Northern Iowa.