Ellen Martin

Background

About Ellen Martin

I am an enthusiastic professional with extensive experience in planning, directing, and executing robust operations management strategies within assigned restaurants with a focus on defining and exceeding productivity goals. I am an astute professional with a proven track record of workplace achievement in the recruitment, coaching, and development of managerial employees. I have capabilities in conducting root cause analysis to identify process gaps and implement cutting-edge solutions aimed at mitigating operational discrepancies. Naturally inquisitive, I’m always looking for new inspirations while exploring opportunities to drive innovation and speed things up. As my professional career continues to evolve, I remain steadfast in my belief that teamwork is key to success therefore, I am committed to building positive working relationships with interdepartmental teams. I am also skilled in leading, training, and mentoring cross-functional teams, as well as executing multiple tasks in a fast-paced and dynamic environment. I also possess strong leadership, conflict resolution, and decision-making skills. Below are some of my key Career Accomplishments: • Directed and coordinated sales and profitability of casual dining full-service restaurants. • Served as Training General Manager for training, mentoring, and guiding all new managers in the market. • Supported corporate office with developing and implementing training programs, operational systems, and procedures including employee handbook, training materials, forms, and checklists. • Received various awards including Highest Sales Increase, Highest Mystery Shop, Highest Gift Card Sales, and Corporate Store of the Year for surpassing performance metrics and realizing robust sales year after year.