Ellen Shea
Customer Care Manager at Faber-Castell Group
Based in Nuremberg, Germany
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Seniority
Manager
Department
Customer/Client Service
Location
Nuremberg
Industry
Consumer Goods
Company size
769
Contact information
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e•••••••@faber-castell.com
Phone
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Background
About Ellen Shea
I am a leader driven by empathy and kindness, who motivates and inspires others. Previously, I led and developed a team of quality management specialists at Wayfair, where I provided tailored reports, training, and coaching for customer support. I hold a B.Sc. in Business Psychology from IUBH University and am a certified Lean Six Sigma Green Belt- Ich bin eine Führungskraft, die durch Empathie und Freundlichkeit motiviert und inspiriert. Ich habe ein Team von Qualitätsmanagement-Spezialisten bei Wayfair geleitet und entwickelt, wo ich maßgeschneiderte Berichte, Schulungen und Coaching für die Kundenbetreuung bereitgestellt habe. Ich habe einen B. Sc. in Wirtschaftspsychologie von der IUBH Hochschule und bin zertifizierte Lean Six Sigma Green Belt.
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