Elodie Packier
Consultant Fonctionnel Moa Service Support at Cleva
Based in Lyon, France
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Seniority
Other
Department
Other
Location
Lyon
Industry
Software Development
Company size
370
Contact information
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e•••••••@cleva-solutions.com
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Background
About Elodie Packier
Dynamique et authentique, je suis très investie et sensible à la qualité du service apporté au client. J’allie des compétences techniques et d’analyse à des qualités pédagogiques me permettant de remplir des missions variées (amélioration continue, formation, recette, process, qualité ) Parmi mes missions, je citerai notamment- L'analyses des insatisfactions client - L’élaboration de plans d’action - La recette métier - La formation - La rédaction de supports de formation - La refonte des courriers (rédaction, ouverture d'incidents, recette.) Mes principaux atouts sont mes compétences relationnelles et rédactionnelles, mon mentoring, ma bonne gestion du stress et mon adaptabilité
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