Elvy Camilo

Background

About Elvy Camilo

Over 10 years of experience as an Electronics Technologist and Technical Support Specialist, troubleshooting Network, Wireless systems, Electronic devices, Web Applications, Point of Sale and Credit Card terminals - BA in Business Admin, Computer & Network Specialist, Comptia A+ Certification, Electronics Technologist Degree - Excellent Technical knowledge and Client Services skills, with over 5 years of experience training, leading, and coaching a Client/Technical Support Team - Keen attention to details, tech-savvy learner, excellent analytic problem solving skills - Good judgment to resolve and/or escalate system issues and make necessary recommendations - Ability to perform well under stressful situations, and constantly changing requirements/priorities in a multi-task environment - People oriented professional, able to understand technical information and communicate to both technical and non-technical personnel, and build rapport with clients and co-workers - Good Knowledge of Windows Office, Internet navigation, Web Applications, Windows Server 2008, Linux, SQL, Network Protocols My goal is to use my Technical knowledge, leadership skills, and professional experience in the IT Business to provide efficient problem resolution and excellent client experience