Emam Shaheen

Background

About Emam Shaheen

With over 21 years of experience in the automotive industry, I am a seasoned Service Manager at Motors Gate Company, one of the leading automotive dealers in the region. I have a B.Sc. degree in Automotive Engineering and a proven track record of managing and developing service teams, maximizing revenue and gross profit, and enhancing customer satisfaction and achieved high rate of Customer retention My core competencies include planning and controlling annual departmental budgets, overseeing the after sales operations, maintaining a customer-centric culture, and reviewing and acting on customer feedback. I also have expertise in mentoring, training, and leadership activities within the automotive industry. My mission is to leverage my accrued skills and knowledge to contribute to the growth and success of Motors Gate Company and its customers.