Emamsha Nazer

Background

About Emamsha Nazer

Greetings, It's Emamsha Nazer, a dedicated and results-oriented professional with over a decade of experience in customer service, operations management, and financial services. Throughout my career, I have successfully led teams, optimized processes, and consistently achieved sales targets within the banking and automotive loan sectors. My goal is to secure a challenging leadership role where I can leverage my expertise in customer service excellence, strategic sales management, and operational efficiency to contribute to the success and growth of a dynamic organization. In my current role as Senior Officer at RAK Bank's Maktoum Branch in Dubai, I oversee daily branch operations, ensuring efficiency, compliance, and high customer satisfaction levels. I drive business development by identifying opportunities, implementing strategies, and enhancing customer engagement. My responsibilities include managing cash flow, supervising cash management processes, and ensuring adherence to compliance standards. Previously, as a Finance Officer at Nippon Toyota and Sales Officer at both Axis Bank Ltd. and ICICI Bank Ltd, I gained extensive experience in auto loan processing, achieving sales targets, conducting financial analyses, and building strong customer relationships. My commitment to service excellence and process improvement has consistently led to increased operational efficiency and customer satisfaction. Equipped with a B.Com in Computer Applications and a Diploma in Logistics & Supply Chain Management, along with certifications in emergency response and first aid, I possess strong analytical skills, a commitment to compliance, and a passion for delivering exceptional service. I am fluent in English, Malayalam, Hindi, and Tamil, and hold a valid UAE Driving License. I am excited to connect with like-minded professionals and explore opportunities to contribute to a forward-thinking organization.