Emanuel Constantin

Background

About Emanuel Constantin

Experienced IT Infrastructure Team Lead with a strong focus on team leadership, stakeholders communication, and delivery of IT services across complex enterprise environment. Specialized in managing experienced engineers and critical escalations, while ensuring smooth operations across infrastructure, systems, and networks. Skilled in leading infrastructure meetings, production executive-level performance and status report, and aligning IT services with business needs. Experienced in working with cross-functional teams, resolving bottlenecks, and ensure SLAs and Key Performance Indicator are met or exceeded. Trusted escalation point for High-Priority issue and critical infrastructure incidents. Strong coordination support with vendors, audit teams, and external partners, especially during rollouts, site audits, or infrastructure upgrades. I bring a balanced approach of technical understanding, people management, and operational oversight, aiming to create high-performance and accountable engineering teams. Open to new opportunities in IT Service Management, infrastructure leadership or operations.