Emanuela Sofronea
Service Delivery Team Lead at Accenture
Based in Bucharest, Romania
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Seniority
Manager
Department
Operations
Location
Bucharest
Industry
Business Consulting and Services
Company size
656K
Contact information
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e•••••••@accenture.com
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Background
About Emanuela Sofronea
Service delivery team leader with 8 years experience in people management, leading high-performing teams, driving efficiency and delivering results aligned with SLAs and client goals. I have experience in multifunctional teams involving projects in automotive, financial and life insurance industries, managing day-to-day operations and turning strategic objectives into scalable workflows that improve service delivery and reduce costs. Above all, I believe in building trust through accountability, coaching and consistent execution.
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