Emelia Allen

Centralized Bdc Manager at The Car Group Norm Reeves Dealerships

Based in Los Angeles, United States

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Seniority

Other

Department

Other

Location

Los Angeles

Industry

Motor Vehicle Manufacturing

Company size

242

Contact information

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Email

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e•••••••@normreeveshires.com

Phone

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Background

About Emelia Allen

As a Centralized BDC Department Manager at The CAR Group, I oversee the coordination and communication of service appointments for 18 dealerships and 6 different car brands. I have increased revenue, improved customer satisfaction, and trained new hires in outbound and inbound call types, due bills, and warranty agreements. I am also pursuing a bachelor's degree in Business Administration with a concentration on Operations and Supply Chain Management, where I am learning the fundamentals of business operations, finance, marketing, and leadership.

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