Emeric Elchardus
Tech Support Senior Team Manager at Doctolib
Based in Lyon, France
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Seniority
Manager
Department
Other
Location
Lyon
Industry
Software Development
Company size
3.5K
Contact information
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e•••••••@doctolib.com
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Background
About Emeric Elchardus
Graduated from French engineering school “Ecole des Mines” since I support my clients in the deployment and integration of their e-health solutions & telecommunications platforms. Passionate about customer relations, and expert in project management, I supervise several teams in Doctolib's Technical Services department- the "Hospital Customer Care team", in direct contact with our hospital users when using our services - the "Technical Support - Key Accounts" team in charge of resolving technical or functional incidents, in collaboration with our DevOps teams - the team specialised in "Deployment and Technical Support" of interoperability with our clients' imaging or practice management systems - the team in charge of Operational Monitoring of all our hospital, imaging and practice interoperability connectors.
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