Emily Conway

Background

About Emily Conway

Areas of expertise: project manager, change management, training and development, account manager, client service, business development, performance optimisation, team leadership, international business, travel consultancy, operations manager, sales I am a highly driven and progressive project manager and formerly office services manager, with expertise gained during an energetic 10-year career in the corporate travel sector. I honed my skills from early in my career in operations, client service, research, and personnel training. Throughout my work, I have been passionate about exceeding performance objectives and elevating standards across teams. I get huge professional satisfaction from achieving commercial objectives and ensuring clients receive a world-class service. Moving into a project manager role has given me the opportunity to leverage my operations management expertise and advanced academics in management consultancy. I have thrived in a role where I can make a tangible impact on the future success of an international business. My work in operations, team leadership, project management and client service has been extremely varied and enabled me to connect and build relationships with a highly professional team, as well as widely externally with an extensive portfolio of clients. My approach to work is to commit myself fully to the objectives of my role and the organisation. I am outgoing, confident, and positive, thoroughly enjoying exchanging ideas and collaborating with a team, coaching and leading the very best standards. I am also an experienced account manager, with deep experience working with corporate clients. In addition to having a close eye on fine detail, I am highly strategic, finding and capitalising on opportunities to grow a client portfolio, reduce costs, and maximise efficiency.