Emily Detera
Technical Support Lead at Lrn
Based in Manila, Philippines
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Seniority
Manager
Department
Information Technology
Location
Manila
Industry
Information Technology and Services
Company size
869
Contact information
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e•••••••@lrn.com
Phone
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Background
About Emily Detera
With a decade of experience in customer and technical support services, project management, onboarding, and leadership, I have a proven track record of success. Throughout my career, I have adeptly managed complex projects, consistently delivered exceptional customer satisfaction, and led teams to achieve outstanding results. Notable achievements include implementing streamlined onboarding processes, elevating customer satisfaction, expertly handling escalations to ensure exceptional service delivery, and consistently meeting project deadlines.
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