Emily Win

Background

About Emily Win

I’m a SaaS professional services leader with 7+ years of experience scaling high-touch implementation teams and optimizing client success in the restaurant and hospitality space. With a background that spans from restaurant floor operations to ERP deployment strategy, I bring a rare dual fluency—deep empathy for operators and sharp execution in SaaS delivery. At Restaurant365, I’ve progressed from individual contributor to senior manager, building service models, optimizing delivery frameworks, and enabling our clients to drive ROI through better onboarding, training, and adoption. I’m passionate about building teams that work smart and solve problems fast. I believe the best service orgs balance process with empowerment, and that good consulting is part art, part accountability. Let’s talk if you’re interested in restaurant tech, service operations, or scaling consulting teams that clients actually love.