Emma Barrett

Background

About Emma Barrett

Leadership and Management• Strategic and business planning and direction that focuses on client management, sales, and account management strategies• Oversee the development and management of strategic partnerships and key client relationships that leverage business and revenue opportunities • Lead and manage a dedicated client management team, overseeing allocation of responsibilities to ensure optimum utilisation of industry knowledge, experience and skills, managed by regular reviews and strategies that maximise opportunities and minimise risk.• Establish and cultivate effective, consultative internal and external relationships facilitating the development and growth of new and existing partnerships, ensuring a high level of service delivery and standards.• Provide strategic advice, direction and reports on complex and/or multi-faceted issues to senior managementAccount Management• Highly successful client portfolio management in education and training, Loyalty Solutions benefits programs and software solutions• Experienced at identifying and capitalising on opportunities within new business sectors and existing clients, including targeted promotion of non-traditional services within the provider profile and bespoke marketing concepts• Accomplished in the development and execution of targeted sales plans, with the ability to adapt and innovate planning across sectors and business groups• Experienced at preparing successful sales documentation including tenders, reports, quotations, contracts and planning documentsClient Service, Professionalism and Self Management• Highly developed interpersonal and communication skills• Ability to problem solve and develop appropriate solutions• Proactive, with commitment to displaying initiative• Adaptable self management across multiple projects