Emma Barrett
Director, Member Services at Russell Investments
Based in Sydney, Australia
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Seniority
Director
Department
Customer/Client Service
Location
Sydney
Industry
Financial Services
Company size
2K
Contact information
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e•••••••@russellinvestments.com
Phone
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Background
About Emma Barrett
With 18 years’ experience in financial services, using a client research and insights approach, I have delivered strategy for both business and consumer target markets. I have managed the subsequent implementation of communications, campaigns, education programs, customer propositions, online tools, customer outreach programs and product launches. This has enabled me to become highly effective at understanding client needs and answering these through the development of successful engagement programs. I have a strong track record in achieving business objectives and delivering outcomes through results oriented team leadership. I am recognised for strong team mentoring and motivation skills. I am passionate about helping everyday Australians engage with their superannuation and to help them achieve the lifestyle they want in retirement.
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