Emma Boyd

Background

About Emma Boyd

For the past two years I have been working as a Marketing Executive for travel brand, Stewart Travel Group. Collating statistics, data analysis, database cleansing and website management are all key day to day activities and used in assisting higher management with key decision making and forward planning for the business. Prior to this I held the position of Key Colleague within Asda stores which was given to me by my department manager. This role held more responsibility and duties within the department and allowed me to improve on my delegation, organisation and key customer service roles as I progressed on my path to become department manager. From my previous experience within a customer service role, I feel I am confident in dealing with situations on the spot, whether it be difficult customers, complaints or enquiries. Through both these roles I have proven I am both a recognised team player and also very able to work on my own initiative and work to short deadlines. I am also an effective administrator, confident in using all Microsoft packages.