Emma Collins
Business Improvement Manager at Qantas
Based in Sunshine Coast, Australia
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Seniority
Manager
Department
General Business & Management
Location
Sunshine Coast
Industry
Airlines and Aviation
Company size
18K
Contact information
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e•••••••@qantas.com
Phone
5 credits+61 ••• •••• ••••
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Background
About Emma Collins
With over 20 years of experience at Qantas, I bring a proven track record in leading high-performing teams, driving operational transformation, and delivering measurable outcomes across Crewing Operations and Customer Service. I am passionate about creating environments where safety, compliance, and performance thrive through innovation and collaboration.I excel in identifying root causes, designing scalable solutions, and navigating complex stakeholder landscapes. My leadership style is grounded in empathy, resilience, and accountability—empowering teams to embrace change and exceed expectations.Whether spearheading digital initiatives or mentoring future leaders, I am committed to aligning operational strategy with business goals and fostering a culture of continuous improvement.
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