Emma Flock
Project Management Executive (Secondee) at Birketts Llp
Based in Norwich, United Kingdom
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Seniority
Staff
Department
Other
Location
Norwich
Industry
Law Practice
Company size
1.1K
Contact information
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e•••••••@birketts.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Emma Flock
Member of the Birketts’ Client Development team, helping promote and support delivery of our vision to be recognised for our differentiated client experience; • Leading Birketts’ client listening programme – bringing the clients’ voice into the heart of the business; • Leading Birketts’ key account programme - working closely with our lawyer colleagues to build strong, collaborative and long-term client relationships; and • Working with colleagues across the business to continually develop our client proposition, supporting development of training and best practice. My career spans over 30 years in customer relations, both within the banking and legal sector. I am highly client centric, priding myself on the ability to build strong client relationships and continually seeking to identify new opportunities to enhance the overall client experience.
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